Questions people ask before selling
If yours is not here, message us on WhatsApp and ask. We would rather answer a question than have you not come in.
Do you speak English?
Yes, for buying and selling. For detailed technical discussion about movements it may be slower going, so feel free to bring photos and use your phone's translation — we do the same.
Is the valuation really free?
Yes. We inspect and quote at no charge whether or not you sell. There is no "inspection fee" and no pressure to accept.
What identification do I need?
A passport if you are a visitor, or a Thai ID card. Thai second-hand dealer regulations require us to record the seller's identity for every purchase. This protects you as well — a shop that does not ask is not following the rules.
Do you buy from tourists?
Yes. A passport is enough. Bear in mind your own country may have rules about bringing cash home, which is your responsibility rather than something we can advise on.
What if my watch turns out to be fake?
We tell you plainly and show you what we looked at. We do not buy counterfeits and there is no charge for finding out. If you bought it recently and believe you were deceived, keep any documentation — it may help you dispute the purchase.
Can you come to my hotel?
For higher-value watches we can arrange to meet, though the shop is better for both of us — the equipment is here and there is no question about safety on either side. For anything meaningful in value we would suggest coming in.
How do I know this is safe?
We have a fixed shop address you can look up before coming. The inspection happens in front of you, the watch never leaves the counter, and you receive a purchase document. If at any point you want to stop, you take the watch and go.
Will you beat another shop's offer?
Sometimes, sometimes not. We would rather explain how we reached our number than play a bidding game. Getting two or three quotes is sensible and we will not be offended by it.
Do I owe tax on the sale?
If you are a Thai tax resident selling a watch you owned and used personally, this is generally treated as disposing of a personal possession rather than trading income. Repeated buying and selling is a different matter. We are watch dealers, not tax advisers — speak to an accountant or the Revenue Department (call 1161) if the amount matters to you.
Can I sell a watch that belonged to a relative?
Yes. Bring your own identification and, if you have it, anything showing how the watch came to you. If an estate is still being settled it is worth checking who has authority to sell before you do.
Still have a question?
Ask anything before you come in.
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